Cancellation Policy
Fall in the Field Cancellation Policy
Fall in the Field offers engaging and memorable outdoor experiences for Southern Oregon students. We strive to offer our programs, rain or shine, however, we understand that there are risks associated with using the outdoors as a classroom and unforeseeable circumstances that may prevent groups from coming to their field trips.
If your school requires specific accommodations related to COVID or otherwise, Fall in the Field will need to receive this information 2 weeks prior to your program in order to meet these accommodations. Please feel welcome to contact us at any time to discuss.
We outline our cancellation policy below:
Day Programs
If inclement weather or hazardous environmental conditions are in the forecast, we will explore available options and possible relocation. If extreme weather conditions exist on the scheduled program day, the Fall in the Field staff will contact the teacher and jointly make the decision to cancel or relocate the program. Please DO NOT assume your program is canceled due to inclement weather. We encourage students and chaperones to dress appropriately for the weather. That means dressing for rain, wind, snow, or shine! Appropriate cancellations regarding the safety of groups includes items related to transmittable illness such as COVID-19 diagnosis within the class, or extreme weather conditions such as hazardous smoke according to school policy. Please contact our offices to discuss these items for accommodations as soon as they are brought to your facility’s attention.
If you cancel your reservation:
| 15 days (2 weeks) or more before program date | Refund minus deposit and 11% SOU administration fee |
| 1-14 days before program date, for reasons UNRELATED to safety parameters previously outlined | No refund |
| 1-14 days before program date, for reasons RELATED to safety parameters previously outlined | Refund minus deposit and 11% SOU administration fee |
Please note: If students arrive for their program without the required completed waiver forms or without the appropriate chaperone ratio as discussed in your Teacher Packets, we will be unable to offer our program to them until the forms are completed or chaperones are provided.
Residential Programs
If inclement weather or hazardous environmental conditions are in the forecast, the Fall in the Field staff will contact the teacher prior to the scheduled program and jointly make the decision to cancel or explore available options. Please DO NOT assume your reservation is canceled due to inclement weather. We encourage students and chaperones to plan and dress appropriately for the weather. That means dressing for rain, wind, snow, or shine!
If you cancel your reservation for Residential Programs:
| 30 days or more before program date | Full refund minus 11% SOU administration fee |
| 29-15 days before program date | 50% Refund |
| 14 days or less before program date | No Refund |
Please note: If students arrive for their program without the required completed waiver forms, we will be unable to offer our program to them until the forms are completed.
Contact Fall in the Field
SOU Environmental Education Graduate Program
1250 Siskiyou Blvd.
Ashland, OR 97520
541.552.6876
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